Certification Europe Training


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ISO 9001:2008 is an internationally recognised quality management system (QMS) standard. It is the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.

ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based.

Key Principles

ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:

  • Customer focus and customer satisfaction
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationship

Course Reviews


70 ratings
  • 1 stars0
  • 2 stars1
  • 3 stars6
  • 4 stars23
  • 5 stars41
  1. Profile photo of Parth

    Smartly Developed Overview on ISO 9001

    Appreciable course contents, very explanatory and and to the point briefing about the necessity of ISO 9001!

  2. Profile photo of Parth

    Smartly Developed Overview on ISO 9001

    It is appreciable to develop such to the point introductory session, it builds initial ground of knowledge which help us to understand the requirement of QMS. I would recommend this course to each and every individual who really wants to pursue career with technically sound organizations.

  3. Profile photo of MODESTO, JR.

    Very interesting!

    Very interesting presentation.

  4. Profile photo of Daniel

    Overview of the ISO 9001

    Overview of the requirements of the ISO 9001:2008 standard, specially useful if the businees is product focused rather than service focused

  5. Profile photo of TERENCE

    Great Quality and Concise

    The presentation and course contents exceeds the quality standards

  6. Profile photo of Mohamed Mostafa Ahmed

    V.Good Essential Course

    Present wide terminologies to the ones who are not familiar at all to QMS or ISO system
    Good Presenting Techniques and i really appreciate the discussions between the instructors and the consultants

  7. Profile photo of IBRAHIM

    Precise and valuable

    It is very interesting and easy to take

  8. Profile photo of Mohammed

    Really very interesting Course,,

    I enjoyed through all the topic of the course which selected to give surround knowledge about ISO 9001 in simple way.Both instructors are professional and experience about the issue but Mr.John speaking very quickly so you need to use the YouTube translator or running in slow speed.

  9. Profile photo of jignesh210

    Effective Overview!

    The overview was simple and refined. Looking forward to the updated version.

  10. Profile photo of Christodoulos

    Stimulates attention

    Course is intended to give a generally good impression on what is the ISO 9001 and how it works in an organisation. Would be really interesting to see how the course is updated for ISO 9001:2015.

    Keep up the good work.

  11. Profile photo of Yesuratnam

    Simple yet precise learning

    It was really a simple yet precise learning on ISO 9001 QMS.

  12. Profile photo of Anne-Marie


    Listening Clive Nightingale explaining ISO 9001:2008 has been a great pleasure.
    Efficient, quick to understand and accurately. This introduction to ISO 9001 is a great value!

  13. Profile photo of Oluwatosin

    Good Teaser

    Its a well documented introduction into ISO 9001 QMS and helps to make you understand why these processes and procedures should be implemented in all forward thinking businesses.

  14. Profile photo of Susan

    Very informative

    Provides a good understanding of the basics

  15. Profile photo of Lapassiri

    Great short course

    It’s a great short course that gave me a quick overview of ISO9001

  16. Profile photo of Lapassiri

    Great short course

    It’s a great short course that gave me a quick overview of ISO9001

  17. Profile photo of Kehinde


    Thank you for this excellent course.

  18. Profile photo of Kan Shing

    really nice

    Really nice to know some basic knowledge of ISO 9001

  19. Profile photo of Ronald

    good brief

    It give you a short but good brief of the ISO 9001-2008.

  20. Profile photo of CA. Sagar


    So much Informative!!!

  21. Profile photo of faizal

    get to know about something which i wasn’t aware about.really helpfull

  22. Profile photo of Paweena


    Deeply understand about QMS, thx.

  23. Profile photo of Kayleigh

    ISO 9001:2008

    Very informative instructional videos.

  24. Profile photo of Shabeeb

    Very much helpful

    Really educative

  25. Profile photo of Jatinder Singh


    Introduction to ISO 9001 explained in detail

  26. Profile photo of Simon Jennings

    Informative and easy to follow.
    Very well structured, a valuable asset for those looking for a better understanding

  27. Profile photo of Simon Jennings

    Simon Jennings Offshore Safety Officer

    Informative, easy to follow.
    Well structured, I particularly like the way units can be downloaded from Youtube for future reference

  28. Profile photo of BROWNMAGNUS OLIVERS

    Clear Training

    INTRODUCTION TO ISO 9001:2008 with this company was very clear and understanding…

  29. Profile photo of David Waweru Mwangi

    course rating

    The course gives you abroad idea about Quality objectives and benefits to both Organisation and employees

  30. Profile photo of Abdul


    Very Informative and helpful.

  31. Profile photo of Davulath Shan

    Excellent Lectures

    Introduction Course is nicely interactive methods, it’s very useful for my future search in ISO standards.

  32. Profile photo of Gary

    Introduction to ISO9001:2008

    very informative

  33. Profile photo of Shaun

    Good overall intro to ISO 9001.

  34. Profile photo of Ayodeji

    ISO 9001 Introduction course: Brief and precise


  35. Profile photo of Tran Vinh

    Great !

    I am really like this course, that’s great to get more knowlegde to improve myself

  36. Profile photo of Brian

    Introduction to ISO 9001:2008

    Very informative with straight forward examples

  37. Profile photo of Ilkin Jalilov

    Excellent introduction.

    Good introduction.

  38. Profile photo of Brian

    ISO Course 9001:2008

    Course and instruction very informative

  39. Profile photo of Maxwell Atsu

    Very inforative

    One of the best free courses I have seen yet.

  40. Profile photo of John

    First review

    Overall good explanation of what the objectives are with emphasis on business benefits rather than QMS conformity, which is appreciated.

  41. Profile photo of AGUN EDWARD


    My name is Edward, from Nigeria, I rate this course a 4.5. It is amazing, redefining what quality management. Curriculum is simple and explicit. I could do a million and one courses if given the chance.

  42. Profile photo of Mohammad Momanol Hoq


    I got many information from this ppt. Thank you.

  43. Profile photo of Ratimir

    Great for Beginners

    Nice intro to ISO 9001:2008

  44. Profile photo of Mikhail Maksimov

    Clear and straightforward introduction

    The course is well timed and provides a short, not boring introduction into important aspects of ISO 9001 standard. Speakers are highly professional and deliver the main points clear, with the proper amount of examples.

  45. Profile photo of Hassan

    Great idea.

    Thank you so much,i got agreat idea and introduction about the about ISO 9001,the online was really beneficial in focussing on the main outline in quality management.

  46. Profile photo of Engr Badru Abdul Rafiu


    Its been a rewarding experience going through this with two of the great auditors, I feel comfortably enlightened.

  47. Profile photo of Stephen

    Quick informative overview of the requirements of iso 9001.

  48. Profile photo of SURAJ BIBHISHAN PAWAR

    ISO certification for quality

    The course explained by experienced and experts in simplified & very lucid language so everyone can grasp easiest way ,The importance of ISO in obtaining quality goal, business continuity, Product life cycle, Customer satisfaction and towards continual improvement.

  49. Profile photo of Masayoshi Takano

    Very good

    Ideal free course which can be recommended for everybody!

  50. Profile photo of Ferdinand Johannes

    Excellent Introductory Program

    User-friendly overview of ISO 9001 program, well-presented with key aspects highlighted

  51. Profile photo of Onyekachi Young Elechi

    ISO 9001 : 2008

    The videos simplified every details that made it beneficial.

  52. Profile photo of Shannon


    I found this course very helpful and everything was laid out in detail, but easy to follow along with.

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