Certification Europe Training

INTRODUCTION TO ISO 9001:2008

573 STUDENTS ENROLLED
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ISO 9001:2008 is an internationally recognised quality management system (QMS) standard. It is the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.

ISO 9001 belongs to the ISO 9000 family of standards which is related to quality management systems. It has been created to help organisations ensure that they meet the needs of their customers and other stakeholders while also meeting statutory and regulatory requirements related to the product. The ISO 9000 family of standards deals with the fundamentals of a QMS which contains the eight management principles around which the family of standards is based.

Key Principles

ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:

  • Customer focus and customer satisfaction
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationship

Course Reviews

4.5

4.5
75 ratings
  • 5 stars43
  • 4 stars24
  • 3 stars7
  • 2 stars1
  • 1 stars0
  1. Profile photo of Parth

    Smartly Developed Overview on ISO 9001

    4

    Appreciable course contents, very explanatory and and to the point briefing about the necessity of ISO 9001!

  2. Profile photo of Parth

    Smartly Developed Overview on ISO 9001

    4

    It is appreciable to develop such to the point introductory session, it builds initial ground of knowledge which help us to understand the requirement of QMS. I would recommend this course to each and every individual who really wants to pursue career with technically sound organizations.

  3. Profile photo of MODESTO, JR.

    Very interesting!

    5

    Very interesting presentation.

  4. Profile photo of Daniel

    Overview of the ISO 9001

    3

    Overview of the requirements of the ISO 9001:2008 standard, specially useful if the businees is product focused rather than service focused

  5. Profile photo of TERENCE

    Great Quality and Concise

    5

    The presentation and course contents exceeds the quality standards

  6. Profile photo of Mohamed Mostafa Ahmed

    V.Good Essential Course

    4

    Present wide terminologies to the ones who are not familiar at all to QMS or ISO system
    Good Presenting Techniques and i really appreciate the discussions between the instructors and the consultants

  7. Profile photo of IBRAHIM

    Precise and valuable

    5

    It is very interesting and easy to take

  8. Profile photo of Mohammed

    Really very interesting Course,,

    5

    I enjoyed through all the topic of the course which selected to give surround knowledge about ISO 9001 in simple way.Both instructors are professional and experience about the issue but Mr.John speaking very quickly so you need to use the YouTube translator or running in slow speed.

  9. Profile photo of jignesh210

    Effective Overview!

    3

    The overview was simple and refined. Looking forward to the updated version.

  10. Profile photo of Christodoulos

    Stimulates attention

    4

    Course is intended to give a generally good impression on what is the ISO 9001 and how it works in an organisation. Would be really interesting to see how the course is updated for ISO 9001:2015.

    Keep up the good work.

  11. Profile photo of Youssef

    Really Great

    5

    very great value

  12. Profile photo of Yesuratnam

    Simple yet precise learning

    4

    It was really a simple yet precise learning on ISO 9001 QMS.

  13. Profile photo of Anne-Marie

    Useful!

    5

    Listening Clive Nightingale explaining ISO 9001:2008 has been a great pleasure.
    Efficient, quick to understand and accurately. This introduction to ISO 9001 is a great value!

  14. Profile photo of Oluwatosin

    Good Teaser

    3

    Its a well documented introduction into ISO 9001 QMS and helps to make you understand why these processes and procedures should be implemented in all forward thinking businesses.

  15. Profile photo of Susan

    Very informative

    5

    Provides a good understanding of the basics

  16. Profile photo of Lapassiri

    Great short course

    4

    It’s a great short course that gave me a quick overview of ISO9001

  17. Profile photo of Lapassiri

    Great short course

    4

    It’s a great short course that gave me a quick overview of ISO9001

  18. Profile photo of Kehinde

    Excellent

    5

    Thank you for this excellent course.

  19. Profile photo of Kan Shing

    really nice

    3

    Really nice to know some basic knowledge of ISO 9001

  20. Profile photo of Ronald

    good brief

    4

    It give you a short but good brief of the ISO 9001-2008.

  21. Profile photo of CA. Sagar

    Great!!!!

    5

    So much Informative!!!

  22. Profile photo of faizal

    5

    get to know about something which i wasn’t aware about.really helpfull

  23. Profile photo of Paweena

    Thanks

    5

    Deeply understand about QMS, thx.

  24. Profile photo of Kayleigh

    ISO 9001:2008

    5

    Very informative instructional videos.

  25. Profile photo of Shabeeb

    Very much helpful

    5

    Really educative

  26. Profile photo of Jatinder Singh

    Informative

    4

    Introduction to ISO 9001 explained in detail

  27. Profile photo of Simon Jennings

    5

    Informative and easy to follow.
    Very well structured, a valuable asset for those looking for a better understanding

  28. Profile photo of Simon Jennings

    Simon Jennings Offshore Safety Officer

    5

    Informative, easy to follow.
    Well structured, I particularly like the way units can be downloaded from Youtube for future reference

  29. Profile photo of BROWNMAGNUS OLIVERS

    Clear Training

    5

    INTRODUCTION TO ISO 9001:2008 with this company was very clear and understanding…

  30. Profile photo of David Waweru Mwangi

    course rating

    4

    The course gives you abroad idea about Quality objectives and benefits to both Organisation and employees

  31. Profile photo of Abdul

    Great

    5

    Very Informative and helpful.

  32. Profile photo of Davulath Shan

    Excellent Lectures

    4

    Introduction Course is nicely interactive methods, it’s very useful for my future search in ISO standards.

  33. Profile photo of Gary

    Introduction to ISO9001:2008

    4

    very informative

  34. Profile photo of Shaun

    4

    Good overall intro to ISO 9001.

  35. Profile photo of Ayodeji

    ISO 9001 Introduction course: Brief and precise

    4

    it

  36. Profile photo of Tran Vinh

    Great !

    4

    I am really like this course, that’s great to get more knowlegde to improve myself

  37. Profile photo of Brian

    Introduction to ISO 9001:2008

    5

    Very informative with straight forward examples

  38. Profile photo of Ilkin Jalilov

    Excellent introduction.

    4

    Good introduction.

  39. Profile photo of Brian

    ISO Course 9001:2008

    5

    Course and instruction very informative

  40. Profile photo of Maxwell Atsu

    Very inforative

    5

    One of the best free courses I have seen yet.

  41. Profile photo of John

    First review

    4

    Overall good explanation of what the objectives are with emphasis on business benefits rather than QMS conformity, which is appreciated.

  42. Profile photo of AGUN EDWARD

    APPRAISAL OUTCOME

    5

    My name is Edward, from Nigeria, I rate this course a 4.5. It is amazing, redefining what quality management. Curriculum is simple and explicit. I could do a million and one courses if given the chance.

  43. Profile photo of Mohammad Momanol Hoq

    Excellent!!!1

    4

    I got many information from this ppt. Thank you.

  44. Profile photo of Ratimir

    Great for Beginners

    5

    Nice intro to ISO 9001:2008

  45. Profile photo of Mikhail Maksimov

    Clear and straightforward introduction

    5

    The course is well timed and provides a short, not boring introduction into important aspects of ISO 9001 standard. Speakers are highly professional and deliver the main points clear, with the proper amount of examples.

  46. Profile photo of Hassan

    Great idea.

    5

    Thank you so much,i got agreat idea and introduction about the about ISO 9001,the online was really beneficial in focussing on the main outline in quality management.

  47. Profile photo of Engr Badru Abdul Rafiu

    INTRODUCTION TO ISO 9001:2008

    5

    Its been a rewarding experience going through this with two of the great auditors, I feel comfortably enlightened.

  48. Profile photo of Stephen

    4

    Quick informative overview of the requirements of iso 9001.

  49. Profile photo of SURAJ BIBHISHAN PAWAR

    ISO certification for quality

    5

    The course explained by experienced and experts in simplified & very lucid language so everyone can grasp easiest way ,The importance of ISO in obtaining quality goal, business continuity, Product life cycle, Customer satisfaction and towards continual improvement.

  50. Profile photo of Masayoshi Takano

    Very good

    5

    Ideal free course which can be recommended for everybody!

  51. Profile photo of Ferdinand Johannes

    Excellent Introductory Program

    5

    User-friendly overview of ISO 9001 program, well-presented with key aspects highlighted

  52. Profile photo of

    ISO 9001 : 2008

    5

    The videos simplified every details that made it beneficial.

  53. Profile photo of Shannon

    10/10

    5

    I found this course very helpful and everything was laid out in detail, but easy to follow along with.

  54. Profile photo of Brighton Mupfumbi

    Introduction to ISO 9001:2008

    4

    Highly informative and educative

  55. Profile photo of Tapiwa Mdangwe

    Standards

    5

    This is was the best… thank you guys

  56. Profile photo of Steve

    Quick and simple introduction

    5

    A quick and simple introduction to ISO:9001.

  57. Profile photo of kostas

    Excellent Introduction

    5

    Very Informative course. Higly recommended.

  58. Profile photo of Kaiyven Afi Leslie

    Overall good introduction

    3

    Give some short question answers to keep the learner engaged

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